Fill every table. Keep no one waiting.
WaitEnd is the merchant platform for restaurants that run on covers, not chaos. Virtual queues, reservations, orders and payments in one dashboard your floor staff can work off all night.
- No hardware required
- Live the same afternoon
- Cancel anytime
2,400+
Venues running WaitEnd
18M+
Guests seated
99.9%
Platform uptime
4.8/5
Merchant rating
Why WaitEnd
Everything the floor needs, on one screen
Built for restaurants that live or die by how long people stand around.
No more crowded doorways
Guests join the queue from a QR code and wait wherever they like. Your entrance stays clear and your host stays calm.
More covers per shift
Seat the next party the moment a table turns. Faster turnover through peak service without adding a single seat.
Guests arrive on time
Automatic SMS and app alerts as their turn approaches — fewer walk-aways, fewer tables held for someone who never came back.
Know your real peak
Wait times, covers and revenue by hour and by day, so you roster against what actually happens on your floor.
Fits the setup you have
Runs in the browser alongside your existing POS. Any tablet, laptop or phone your team already carries.
Built to stay up
A 99.9% uptime SLA with redundant infrastructure, because a queue system that blinks during Saturday service is worse than none.
How it works
Open tonight, not next quarter
Three steps between signing up and seating your first guest through WaitEnd.
- 01
Set up your venue
Add your tables, service hours and menu once. Your queue and booking links go live the same afternoon — no hardware, no installer visit.
- 02
Run the floor
Watch the live queue, seat parties, take orders and handle payments from one screen your host stand can work off all night.
- 03
Read the numbers
Review covers, wait times and revenue in the dashboard, then adjust staffing and service windows before the next rush.
Platform
Capabilities included
Every plan starts with the core floor tools. Pro and Enterprise add the pieces multi-site operators ask for.
Virtual queue management
CoreGuests join by QR, link or app. You control capacity, priority and service windows.
Smart scheduling
ProTake reservations alongside walk-ins and let guests pick how they want to be seated.
Multi-location support
ProEvery branch on one account — separate queue controls, one unified report.
Custom branding
CoreYour logo and colours on every guest-facing screen, from QR page to confirmation.
Staff management
CoreAssign counters, track productivity and hand over shifts without losing the thread.
Orders and payments
CoreTake orders and settle bills in the same flow that seated the guest.
API and webhooks
EnterprisePush queue and booking events into your CRM, loyalty stack or internal tools.
Analytics and reporting
CorePeak-hour breakdowns, wait-time trends and revenue movement, exportable any time.
Trust
Boring where it counts
Your revenue data and your guests' details are not the place for experiments. The infrastructure under WaitEnd is deliberately unexciting.
Bank-grade encryption
AES-256 at rest and in transit, on SOC 2 Type II certified infrastructure.
Your data stays yours
Never sold, never shared. Full GDPR and PDPA compliance — export or delete on demand.
99.9% uptime SLA
Redundant global infrastructure that holds through the dinner rush and the festival weekend.
Automatic backups
Encrypted daily backups kept for 90 days, with point-in-time recovery on request.
FAQ
Before you sign up
The questions merchants ask us most often.
Do I need to install any hardware?
None. WaitEnd runs entirely in the browser, so your team manages queues from whatever device is already at the host stand — tablet, laptop or phone.
How do guests join my queue?
They scan a QR code at your entrance, open a short link, or use the WaitEnd guest app. QR and web need no download at all.
Can I run more than one location?
Yes. One merchant account covers every branch. Each location keeps independent queue controls while reporting into a single dashboard.
Is there a contract or commitment?
No lock-in. WaitEnd is monthly or annual, and you can cancel from your settings at any time without talking to anyone.
What support do I get?
Every merchant gets email support. Pro and Enterprise plans add live chat and a dedicated account manager.
Is my guest data secure?
Yes. Data is encrypted end to end, stored on SOC 2 certified servers, and never shared with third parties.
Stop losing guests to the door.
Set up your venue tonight and run tomorrow's service on WaitEnd.